Teams at Rio Hotel & Casino Las Vegas

Supports continuous operation of casino applications and services by resolving escalated incidents, conducting root cause analysis, troubleshooting systems, and coordinating with IT teams, vendors, and business users. Maintains application documentation, topology, knowledge articles, and release-related issue records. Provides SME guidance, mentoring, programming assistance, system maintenance, integration reviews, and strike-team escalation support. The role requires technical expertise across Java, legacy platforms, operating systems, enterprise applications, and networking environments.

Supervise revenue audit clerks and review gaming and non-gaming revenue audits for accuracy, policy compliance, and adherence to Minimum Internal Controls. Investigate and reconcile variances, coordinate with other departments, prepare schedules, oversee shift operations, maintain records, support MICS reporting, train team members, and provide performance feedback. The role requires casino revenue audit experience, strong mathematical and communication skills, computer proficiency, scheduling flexibility, and a Nevada Gaming License.

Maintains accounts receivable records and accounting data for hotel billing. Responsibilities include billing and reconciliation, payment application, refunds, collections, credit setup, chargeback resolution, ledger monitoring, invoice preparation, financial reporting, commissions, rebates, and customer inquiries. The role ensures compliance with accounting policies, identifies discrepancies, supports internal controls, and collaborates with Sales and other departments. No supervisory responsibilities are assigned.