Teams at RingCentral

As a Business Development Representative, you'll qualify leads, follow up through various channels, and support the Outbound Sales team to increase sales opportunities.

The Senior Chatbot AI Developer will design and develop advanced chatbots for RingCentral, focusing on technical support and optimizing performance with LLM prompts. Responsibilities include troubleshooting, API integration, and collaboration with teams to align chatbot capabilities with business goals.

Lead and scale the account management function to reduce churn, drive retention and expansion, and ensure world-class partner service. Manage KPIs (Churn, CSAT, SLAs), develop playbooks and escalation paths for outsourced teams, perform QA and coaching, identify upsell/cross-sell opportunities, and use account health data to predict risk and inform strategy.