Teams at Richards Industrials

Develops commercial growth opportunities for fluid control solutions in power generation and adjacent industrial markets. Builds relationships with utilities, OEMs, EPCs, engineering firms, channel partners, and strategic accounts; leads market intelligence, account mapping, voice-of-customer initiatives, go-to-market strategies, complex commercial execution, KPI reporting, and product roadmap input. Partners cross-functionally with sales, engineering, operations, quality, manufacturing, and leadership to grow revenue, margins, market share, and strategic accounts.

Leads the quality strategy and Quality Management System for industrial fluid-control products. Responsibilities include audits, corrective and preventive actions, customer complaints, supplier quality, inspection programs, calibration compliance, quality KPI reporting, regulatory adherence, and continuous improvement. Supervises quality engineers, technicians, and inspectors while reducing defects, scrap, rework, warranty costs, and cost of poor quality. Requires cross-functional collaboration with engineering, operations, supply chain, customers, and suppliers.

Maintains and continuously improves the ISO-based Quality Management System across engineering and manufacturing. Leads root-cause investigations, corrective and preventive actions, nonconformance resolution, audits, risk management, supplier quality, customer quality reviews, documentation, training, and continuous improvement. Develops quality personnel and collaborates cross-functionally to ensure products meet regulatory, customer, and internal requirements, including GMP expectations for pharmaceutical and biopharmaceutical customers.