Rezilient Health Benefits Overview

Conducts high-volume, multi-channel outbound prospecting to benefits brokers, consultants, and self-funded employers. Builds lead lists, sources contacts, personalizes outreach, handles objections, books discovery calls and demos for Account Executives, confirms meetings, follows up on prospects, and maintains accurate CRM records. Monitors funnel metrics and collaborates with sales teammates on targeting, messaging, and prioritization.

Leads healthcare customer and health system implementations from handoff through launch and transition to ongoing support. Builds project plans, tracks milestones, risks, dependencies, readiness, and deliverables; coordinates technical, clinical, operational, product, sales, engineering, and customer stakeholders. Manages EHR integration workstreams, launch communications, reporting, documentation, handoffs, and process improvement while ensuring on-time, safe, and high-quality go-lives.

Owns enterprise employer and health system partnerships, serving as the primary client contact and driving engagement, utilization, and adoption. Responsibilities include analyzing healthcare utilization data, leading business reviews, developing engagement campaigns, supporting sales and growth efforts, representing the company at client events, and informing product, clinical, and operational improvements. Requires extensive collaboration with HR, benefits, executive, sales, clinical, and customer success stakeholders, plus approximately 20% nationwide travel.