Rexel USA Benefits Overview

Handles proactive telephone and email sales, customer relationship management, quoting, order processing, prospecting, and product support for electrical distribution customers. The role manages a defined customer base, develops new accounts, follows proposals through purchase completion, resolves issues, supports outside sales, and provides market and competitor information. Occasional branch, warehouse, stocking, shipping, and offsite duties may be required.

Provides inside sales and customer service for electrical distribution products through phone and email. Processes orders, inquiries, quotations, and ecommerce questions; verifies stock and recommends alternatives; follows up on quotes; and conducts outbound calls to generate additional business. Requires electrical industry sales experience, product knowledge, strong communication, multitasking, time management, computer literacy, and customer relationship skills.

Sells and promotes electrical products to new and existing customers, builds customer relationships, identifies business needs, develops tailored solutions, coordinates quotations and vendor demonstrations, resolves payment issues, tracks market and competitor information, and maintains sales records. The role requires frequent travel to customer locations, product knowledge, strong communication and negotiation skills, and effective use of digital sales tools.