Jobs at Revisto

Leads the customer success and MLR operations function for an AI platform serving pharmaceutical companies. Builds scalable customer success processes, value realization frameworks, implementation playbooks, and success metrics. Owns the customer journey from pre-sales value discovery and ROI development through implementation, adoption, expansion, and advocacy. Acts as an MLR subject matter expert, drives operational transformation, influences product enhancements, and builds the organization as the startup scales.

Reviews pharmaceutical promotional materials for medical, legal, and regulatory compliance; creates evidence-based claims; evaluates AI outputs; applies FDA and EMA requirements; and collaborates with product, engineering, and client MLR teams to improve platform accuracy, workflows, and compliance. Serves as an internal subject matter expert and helps guide product development and client success.