Revera Inc. Benefits Overview

Manages administrative operations for a retirement residence, including resident records, customer concerns, accounts receivable and payable, payroll, benefits, scheduling, compliance, reception, and team oversight. The role leads receptionists, supports resident engagement, handles financial and office processes, and ensures a positive first impression for prospective and new residents. Flexibility is required for a 24/7 operating environment.

Promote senior living residences by prospecting, conducting community outreach, building referral partnerships, touring prospects, hosting events, and advancing leads through the sales cycle. Manage forecasting, competitor analysis, business development, and sales action plans to exceed occupancy and revenue targets. Build empathetic relationships with seniors and their families while closing sales and maintaining strong market knowledge.

Leads regional HR operations and a team of five HR Business Partners for a multi-site, unionized senior living organization. Serves as the labour relations subject matter expert, overseeing collective bargaining, grievances, arbitrations, investigations, compliance, and employee relations. Partners with operations, Legal, Communications, and Talent Acquisition on workforce planning, organizational change, acquisitions, performance management, succession planning, and risk mitigation.