Teams at respond.io

The Customer Success Manager will ensure successful product adoption and retention by collaborating with customers, managing onboarding, and addressing customer needs to maximize their experience with Respond.io.

Qualify and engage prospective customers across EMEA, create personalized outreach to stakeholders, convert leads into meetings for Account Executives, maintain CRM records, become a product expert, support demand-generation campaigns, and recommend process optimizations.

Qualify and engage LATAM prospects, create personalized outreach, record activity in CRM, articulate product value, collaborate with Sales Executives to drive pipeline, and help optimize demand-generation efforts.