Resource Innovations Benefits Overview

Supports energy-efficiency program administration through budget tracking, invoicing, reconciliations, incentive payment processing, financial reporting, workflow documentation, data validation, and process improvement. Coordinates with accounting, processing teams, consultants, subcontractors, and other stakeholders to resolve issues, maintain accurate audit-ready records, meet deadlines, and ensure compliance with internal controls and service-level expectations.

Coordinates marketing projects and campaign timelines for utility energy-efficiency programs. Supports customer communications across email, websites, social media, direct mail, presentations, and events; reviews content for quality and compliance; coordinates creative partners and stakeholders; tracks campaign performance; prepares reports; and maintains organized project files and calendars.

Provides administrative and program support for residential energy efficiency initiatives across the Midwest. Responsibilities include assessing project eligibility, tracking milestones, managing program data, preparing reports, reviewing documentation, supporting customer and contractor communications, coordinating with cross-functional teams, collecting missing information, and assisting with budget tracking and invoicing. The role also supports outreach, quality control, issue escalation, and new program initiatives.