Resorts World Las Vegas Benefits Overview

Supports Membership Services and Resort Marketing by preparing reports, managing ticket blocks and distribution, coordinating special events, tracking budgets and profitability, evaluating casino play, and assisting with customer outreach. Collaborates with departments on event staffing and scheduling, maintains accurate customer account expenses, and identifies opportunities to improve profitability. The role requires varied shifts, including nights, weekends, and holidays.

Monitors casino, resort, nightlife, and sports-betting areas using surveillance equipment and software to detect theft, fraud, cheating, and other irregularities. Documents incidents, investigates suspicious activity, evaluates table-game play, maintains surveillance equipment records, and coordinates with law enforcement and Security. Requires knowledge of casino games, gaming regulations, advantage play, surveillance procedures, and Nevada gaming requirements.

Welcomes and assists spa and fitness center guests, manages check-ins, appointments, phone lines, payments, and service information. Maintains knowledge of amenities, supports a luxury guest experience, keeps facilities clean, attends training, and follows company standards. Requires excellent communication, customer service, multitasking, attention to detail, varied-shift availability, and prolonged standing. Six months of customer service experience and a high school diploma are required.