Teams at Reser's Fine Foods

Leads the customer service function supporting business customers and supply chain operations. Oversees a customer service team, manages order exceptions, resolves fulfillment and delivery issues, monitors service KPIs, improves workflows and system utilization, and coordinates with sales, manufacturing, logistics, distribution, procurement, and planning. Provides leadership, coaching, performance management, business continuity support, and customer communication during operational disruptions.

Leads large-scale capital plant projects from concept through implementation. Designs manufacturing processes and production layouts, develops engineering solutions, creates equipment and facility drawings, and coordinates vendors and subcontractors on scope, budget, and schedules. Communicates project progress to management and supports continuous improvement in manufacturing operations. The role requires experience in process manufacturing, complex capital projects, AutoCAD, lean manufacturing, construction processes, and travel throughout North America.

Reconciles manufacturing and warehouse inventory in ERP M3, investigates discrepancies, analyzes production variances, and corrects transaction errors. Partners with Production, Inventory, Distribution Center Warehouse, and Receiving teams to align physical inventory with system records. Supports daily and month-end inventory close, maintains audit documentation, monitors variance trends, identifies process or system gaps, and recommends corrective actions. The role requires Excel proficiency, analytical skills, and experience in food manufacturing or warehouse inventory management.