Teams at Replit

Own growth data science across acquisition, activation, experimentation, recommendations, pricing, monetization, and segmentation. Design rigorous experiments and quasi-experimental analyses, establish experimentation standards, develop metrics and datasets, and partner with Product, Engineering, and Data Engineering leaders. The role requires influencing product decisions, modeling freemium economics, evaluating personalization systems, and working independently in a fast-growing startup environment.

Provide direct customer support through tickets, resolving account, billing, and product issues while meeting volume and resolution targets. Manage complex escalations, maintain the knowledge base, identify user feedback trends, and collaborate with Product, Engineering, and Support teams. Help improve support processes in a fast-paced, metrics-driven environment.

Leads and grows a mobile design engineering team responsible for scalable frameworks, design systems, and high-quality mobile experiences across iOS, Android, and responsive web. Partners with design, product, and engineering leadership to set technical strategy, oversee complex UI architecture, guide code reviews, improve accessibility and performance, and establish mobile-first development practices. Balances people management with hands-on technical leadership and architectural guidance.