Teams at Renewal by Andersen - Tiffee Companies

Configure Intuit Enterprise Suite HR modules, build automated HR workflows, manage implementation timelines, migrate and validate employee data, test and troubleshoot system functionality, create training and system documentation, and collaborate with HR leadership through go-live.

Handle inbound and outbound calls to warm leads, schedule homeowner consultations, maintain CRM records, coordinate handoffs with sales, provide excellent phone-based customer service, and assist with special projects. Follow performance goals and complete required training while working on-site in a fast-paced call center environment.

Build, execute, and optimize email, SMS, and automated campaigns in HubSpot. Manage audience segmentation, lifecycle workflows, personalization, CRM data integrity, QA, and reporting. Collaborate cross-functionally to troubleshoot, improve automation, and enhance customer engagement through data-driven optimization.