Teams at Renew Home

Leads Renew Home’s external communications strategy, including media relations, press releases, partner announcements, executive visibility, thought leadership, social channels, milestone communications, and crisis response. Builds relationships with energy and financial journalists, coaches executives and spokespeople, manages agencies, aligns cross-functional stakeholders, and develops measurable communications KPIs. The role requires proactive storytelling, strong writing, sound judgment, adaptability, and experience supporting high-growth companies in the energy sector.

Lead and scale B2C Product Operations covering Help Center, Customer Support, and Marketing Ops. Build teams, systems, SLAs, staffing models, tooling integrations, KPIs, and processes to support 10M+ users. Drive marketing automation, CRM reliability, help center taxonomy, deflection strategies, analytics, and cross-functional programs with Product, Engineering, and Analytics to improve retention, growth, and operational stability.

The Contract Product Designer will create engaging product experiences and email campaigns, collaborating with product management and engineering, while ensuring high-quality design execution.