Teams at Remedio

Own the post-sale relationship for commercial and small enterprise customers, driving onboarding, adoption, renewals, expansion, business reviews, forecasting, and advocacy. Manage a high-volume customer portfolio using usage and sentiment signals to identify risks and opportunities. Partner with Technical Account Managers, Sales, and Solutions Engineering to demonstrate measurable cybersecurity risk reduction and achieve retention and growth targets.

Own strategic relationships with 8–12 global enterprise customers representing over $3.5M in ARR. Build multi-year account plans, lead cross-functional account teams, manage executive relationships, drive renewals and expansion, conduct business reviews, handle escalations, forecast revenue, and mentor CSMs. Success is measured by retention, early renewals, and net revenue growth. The role requires strong enterprise customer success or account management experience, cybersecurity domain knowledge, executive presence, and up to 20% travel.

Owns enterprise new-business sales across New York, New Jersey, and Connecticut. Builds pipeline, develops reseller and partner relationships, leads complex sales to CISOs and IT/security leaders, manages strategic deals through close, forecasts accurately, and provides market feedback. Requires deep cybersecurity or IT infrastructure software sales experience, strong partner networks, quota attainment, and expertise in vulnerability, exposure, misconfiguration, or patch management.