Teams at Remedio

Manage and grow Remedio’s cybersecurity channel partner ecosystem, including resellers, VARs, solution providers, and systems integrators. Recruit, onboard, enable, and activate partners; support co-selling, account planning, campaigns, deal registration, pipeline development, and field engagement. Track partner performance and pipeline metrics while collaborating with sales, marketing, product, and technical teams. Help execute channel strategy, improve partner processes, and drive measurable partner-sourced and partner-influenced revenue.

Own the post-sale relationship for commercial and small enterprise customers, driving onboarding, adoption, renewals, expansion, business reviews, forecasting, and advocacy. Manage a high-volume customer portfolio using usage and sentiment signals to identify risks and opportunities. Partner with Technical Account Managers, Sales, and Solutions Engineering to demonstrate measurable cybersecurity risk reduction and achieve retention and growth targets.

Own strategic relationships with 8–12 global enterprise customers representing over $3.5M in ARR. Build multi-year account plans, lead cross-functional account teams, manage executive relationships, drive renewals and expansion, conduct business reviews, handle escalations, forecast revenue, and mentor CSMs. Success is measured by retention, early renewals, and net revenue growth. The role requires strong enterprise customer success or account management experience, cybersecurity domain knowledge, executive presence, and up to 20% travel.