Reliance Matrix Benefits Overview

Sells group insurance products within an assigned territory, develops broker relationships, achieves line-of-business sales goals, follows underwriting and administrative procedures, and services policyholders and brokers. Supports regional sales office operations and maintains strong customer service, communication, dependability, productivity, and problem-solving standards. Requires at least three years of group employee benefits experience, including one successful year in group sales. Travel up to 25%.

Serves as the strategic advisor and primary contact for middle market insurance clients. Manages benefit plans, contracts, renewals, escalations, compliance obligations, and client transitions. Builds relationships, leads stewardship meetings, analyzes claims reporting, identifies cross-sell and upsell opportunities, and drives retention and revenue growth. Coordinates cross-functional issue resolution, process improvements, and complex initiatives while mentoring colleagues and maintaining expertise in regulatory and industry developments. Requires group insurance client management experience, a state insurance license, strong analytical and communication skills, and up to 50% travel.

Ten-week technology internship supporting enterprise projects, data analysis, reporting, system testing, process improvement, automation, cybersecurity, infrastructure, and emerging technology initiatives. Interns collaborate with IT, business intelligence, and business partners, present project outcomes, and gain hands-on experience solving technical challenges. The program uses a hybrid schedule with required office attendance Tuesdays and Wednesdays in Philadelphia.