Teams at Relay Payments

Own and grow a portfolio of mid-tier carrier customers after onboarding. Build relationships, drive retention, product adoption, satisfaction, revenue growth, and expansion. Develop account plans, lead business reviews, monitor account health and performance metrics, manage escalations, maintain forecasts, and coordinate with Sales, Product, Support, and Implementation. Use data, AI, and automation to improve account management efficiency and customer insights.

Lead and scale a team of 10 Account Executives selling Relay’s payment products to trucking fleets. Responsibilities include setting sales strategy, coaching and developing representatives, managing performance, forecasting, recruiting, running team meetings and one-on-ones, and overseeing the full sales cycle from prospecting through closing. The role is hybrid and requires working onsite three days per week.

Full-cycle Account Executive responsible for outbound prospecting, owning pipeline, qualifying opportunities, running the sales playbook, closing revenue (short sales cycles), and coordinating onboarding with implementation teams. Role focuses on selling Relay Payments to small and medium trucking fleets and requires strong, concise customer communication in a fast-paced environment.