Relay Financial
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Perform regular risk assessments, analyze data to identify patterns and trends, collaborate with stakeholders to implement risk mitigation strategies, prepare reports, stay updated on industry trends and regulations, assist in policy development, contribute to risk model development.
As a Risk Strategist at Relay, you will analyze historical data to develop and implement fraud rules, collaborate with teams to enhance fraud mitigation, monitor trends and performance, and improve risk controls in a hybrid work environment.
Seeking a Senior Product Manager at Relay, responsible for shaping the small business banking platform by deeply understanding customer needs and collaborating with cross-functional teams to deliver exceptional product experiences. Must have at least 4+ years of experience as a Product Manager and strong bias to action. Hybrid work environment with 2 days in the office per week in Toronto/GTA.
As a Senior QA Engineer at Relay, you will enhance the quality of releases by leading test automation efforts within product teams, providing mentorship, and developing quality engineering roadmaps. Your role involves collaborating with teams to establish consistent automation approaches, executing test plans for web and mobile applications, and ensuring a robust testing environment.
The Manager of Demand Generation is responsible for leading a marketing team to create and scale channel marketing strategies, drive demand, and generate high-quality leads. Responsibilities include planning and launching lead acquisition campaigns, managing team performance, optimizing lead quality, and testing new marketing channels.
The Content Marketing Lead at Relay is tasked with defining and executing the company's content strategy to enhance awareness among small business owners, drive lead capture, and support growth. Responsibilities include managing a team, optimizing content processes, measuring content impact with analytics, and coordinating external resources for high-quality outputs.
As a Product Marketing Manager, you will develop and execute go-to-market strategies for new product features, manage product launches, conduct market research, and refine messaging based on customer insights. Collaboration with sales and product teams is key to drive adoption and ensure alignment on product value.
The Senior Brand Designer will develop and produce creative concepts and digital assets, working collaboratively to elevate the brand's design quality while managing a team of freelancers. This role emphasizes user engagement, A/B testing, and maintaining a consistent brand experience across all channels.
As a Senior Back End Engineer, you will engage in the complete development lifecycle, manage infrastructure, develop testing strategies, and collaborate with teams to enhance solutions for customer needs. You will also focus on shipping quality code and making high-impact decisions to improve the product suite.
The Content Marketing Manager will develop and execute social media content strategies to enhance Relay's brand awareness, engage with U.S. small business owners, and drive marketing qualified leads. Responsibilities include managing a content calendar, creating original video content, and analyzing social media performance to improve brand interactions.
As a Staff Product Manager at Relay, you will lead the planning, development, and launch of new initiatives, collaborating closely with engineering, design, marketing, and other teams. You will analyze customer feedback and product data to identify needs and prioritize features, while mentoring junior PMs and shaping the product management strategy.
As the Content Marketing Lead, you will own Relay's content strategy, oversee the content team, execute critical content projects, and analyze the impact of various content initiatives to enhance brand awareness and grow registrations. The role involves developing processes for high-quality content creation across multiple platforms, managing external resources, and staying informed about industry trends.
Looking for a Senior Account Manager to manage strategic partner accounts, drive growth and referrals, and collaborate with cross-functional teams. Must have 4+ years of account management experience, strong interpersonal skills, and proficiency with CRM software and sales tools.
As a Senior Sales Manager, you will lead and coach a team of Account Executives, execute B2B sales strategies, identify business opportunities, and collaborate with cross-functional teams. Your role will involve analyzing market dynamics to improve sales processes and drive revenue growth for small businesses.
As a Customer Experience Specialist, you will engage and support customers via phone and email, provide empathetic and professional assistance, troubleshoot issues, curate a knowledge base, and collaborate with various teams to improve customer satisfaction.
As an Engineering Manager, you'll oversee engineering projects from planning to delivery, ensuring high quality and adherence to timelines. You will collaborate closely with leadership and cross-functional teams, support team growth, and foster a collaborative culture within engineering. Your role will also involve making crucial decisions that align technical efforts with business goals, ensuring an innovative approach to problem-solving in a startup environment.
Looking for a Senior Full Stack Engineer to work on a collaborative money management platform, making high-impact decisions, and shaping the future of the product. The role involves full development lifecycle, infrastructure management, testing strategies, and agile project planning.
As a Senior Product Manager at Relay, you will lead the development and launch of new banking initiatives for small businesses. Collaborating across teams, you will closely analyze user needs and pain points, leverage data for informed product decisions, and ensure successful delivery and user experience in product development.
The Product Marketing Manager at Relay will develop go-to-market strategies, manage product launches, analyze market data, refine product messaging, and ensure sales enablement. They will collaborate with cross-functional teams to enhance the customer experience and drive product adoption.
The Customer Operations Manager will lead and manage the customer experience (CX) operations team, focusing on improving customer interactions, driving training initiatives, implementing automation, and collaborating across departments to enhance processes and service quality.