Jobs at Relay Financial

As a Senior Design Engineer, you'll own the front-end development for enhanced UI quality, lead feature implementation, maintain design systems, and champion accessibility and performance in collaboration with product teams.

As Senior Product Manager, you will lead product areas, develop product visions, and ensure impactful outcomes for SMBs by delivering high-quality financial solutions.

Owner of top-of-funnel talent demand generation: research target personas, design outbound campaigns, leverage AI/automation, run experiments, optimize funnel metrics, and hand off calibrated candidates to recruiters to drive sourced hires.

The Strategic Operations Manager will manage revenue planning, sales process, and enablement while collaborating with various teams to optimize partner engagement and analytics.

The Product Operations Manager will build operational foundations for product teams, ensuring efficient collaboration and communication, and optimizing product development processes.

The Strategic Operations Manager will lead revenue planning, sales enablement, and analytics for the Partner Sales team, improving operational tools and frameworks for accounting partners while driving strategic growth and managing cross-functional collaboration.

Own day-to-day accounting operations including AP cycle automation, bank reconciliations, month-end close, accruals, variance analysis, audit prep, credit card and spend policy management, internal controls, and cross-functional stakeholder support while driving efficiency with AI and automation tools.

Oversee risk-critical engineering initiatives. Manage team performance, ensure quality standards, and collaborate on technical strategies to enhance risk, fraud, and trust systems.

Own activation from first login to funded, habitual use: define vision and metrics, run experiments, reduce friction (KYC/fraud), build lifecycle infrastructure, drive adoption of sticky products, and align cross-functional teams to improve time-to-first-deposit and 90-day adoption and revenue.

Lead activation for new business customers from first login to funded, habitual use. Own activation metrics, run experiments, build lifecycle infrastructure, reduce friction from KYC/risk, drive adoption of core products, and coordinate cross-functional partners to improve time-to-first-deposit and 90-day product adoption.

The Director of Engineering will lead and scale the engineering team to support the company's growth, fostering innovation and aligning engineering strategies with business goals.

Design, build, and operate end-to-end fintech features; own production systems and infrastructure; collaborate with Product and Design; mentor juniors; drive technical improvements, reliability, and scalability across the platform.

Develop and own Relay's YouTube strategy and video production end-to-end: concepting, scripting, shoots, talent and vendor coordination, editing oversight, performance analysis, and cross-functional alignment to drive educational and brand-focused content for small business owners.

Perform product-focused analyses and A/B tests to generate actionable insights; build dashboards and KPIs; ensure data quality; synthesize diverse data sources; present findings to stakeholders and senior leadership to guide product and business decisions.

Build and own Relay's end-to-end compliance monitoring program: design testing methodologies, run data-driven monitoring and reporting, manage sponsor bank relationship, track remediation, embed compliance into product and operations, and iterate processes for scale. Collaborate with Risk, Product, Engineering, and Operations and translate findings into clear recommendations for technical and non-technical stakeholders.

Own end-to-end risk strategy projects to detect and prevent fraud: analyze onboarding, account, and transaction data; design, test, and tune fraud rules; backtest impacts; implement tooling and vendor data; collaborate with Risk Ops, Product, Engineering, and Data; and communicate insights to stakeholders to balance fraud prevention with customer experience.

Manage and optimize a $2–3M monthly paid media program across search, social, publisher, CTV, YouTube, and direct mail. Own budget allocation, testing, vendor relationships, and creative feedback loops. Use SQL and Metabase daily, work with data scientists on attribution and MMM, scale publisher and paid social channels, and protect LTV:CAC unit economics while driving approvals.

As a Risk Analyst, you will monitor transactions for fraud and compliance, document investigations, and ensure quick approvals for legitimate businesses while managing potential fraud threats.

Design end-to-end product experiences for SMB banking: discovery, prototyping, and production-ready UI. Lead craft and mentorship, communicate design rationale, use research and AI tools to create intuitive, trustworthy interfaces for complex systems like permissions, fraud flows, and AI-driven cashflow insights.

The Senior Data Engineer will scale the data ecosystem, construct data models, build systems for KPI tracking, and ensure data safety.