Teams at Relai 🇨🇭

Lead and scale Relai’s end-to-end customer experience by building CX strategy, growing and coaching the support team, implementing AI-driven support workflows, defining CX KPIs, driving product feedback, ensuring compliance, and optimizing self-service and tooling to reduce ticket volume and improve retention.

As Head of Compliance EU, you will ensure Regulatory, AML, and KYC compliance, manage compliance policies, oversee risk management, and train staff while liaising with regulatory bodies across the EU.

Relai invites talented individuals to submit speculative applications in product, tech, marketing, or operations to join their remote team.