Teams at Refine Technology Inc

Serve as the primary technical contact for onboarding and integrations, troubleshoot and resolve customer issues, collaborate with engineering and product teams to drive improvements, create and maintain technical documentation, and proactively monitor account health to drive customer success.

Drive new business with mid-market and enterprise e-commerce brands: prospect, qualify, demo, and close deals; run presentations and proof-of-concepts; partner with Solutions Engineers; maintain CRM pipeline and hit quarterly sales targets.

Build and maintain CI/CD pipelines, manage and automate cloud infrastructure and configurations, implement monitoring/logging and alerting for reliability, enforce security and compliance practices, and collaborate with development teams to support scaling and operations.