Redwood Software Benefits Overview

Leads and develops a software engineering team responsible for Redwood’s workload automation platform. The role includes people management, mentoring, technical strategy, Java and Spring Boot architecture, platform delivery, cloud infrastructure, Kubernetes and EKS operations, DevOps, security, observability, and AI/ML integration. The manager also oversees sprint execution, hiring, team productivity, scalable SaaS development, enterprise file transfer capabilities, and integrations with platforms such as SAP.

Provides principal-level technical leadership for Redwood’s workload automation platform. Defines architecture, modernization strategy, engineering standards, security, compliance, observability, and scalable Java/Spring Boot microservices. Owns platform and cloud infrastructure evolution, promotes resilience and cross-team collaboration, mentors engineers, and guides technical initiatives. Researches AI/ML applications for managed file transfer and workload automation. Requires extensive experience with distributed SaaS systems, Kubernetes/EKS, AWS, DevOps, enterprise file-transfer protocols, and large-scale application integration.

Own the complete renewal lifecycle for strategic technology customers, managing high-volume renewals, negotiations, quotes, contracts, procurement, and escalations. Identify expansion opportunities, mitigate churn risk, forecast renewals, analyze account health, and coordinate with Sales, Finance, Legal, Customer Operations, and Product teams. Build trusted relationships with senior decision-makers while ensuring accurate, responsive communication and long-term customer retention.