Teams at Redwood Communities, Inc.

Supports the Property Manager across six Seattle-area affordable housing sites. Responsibilities include leasing, HUD compliance, applicant eligibility, certifications and recertifications, rent collection, delinquency tracking, resident relations, reporting, office administration, and maintenance coordination. The role maintains accurate resident files, processes TRACS and EIV records, supports audits and inspections, and assists with community operations and customer service.

Oversees daily operations, financial performance, compliance, occupancy, and resident experience across multiple affordable housing communities. Manages budgets, invoices, vendor relationships, inspections, regulatory requirements, leasing, resident retention, and agency readiness. Leads and mentors Community Managers and Assistant Managers while resolving resident concerns and supporting staff development. Requires expertise in multifamily property management, LIHTC and HUD programs, RealPage OneSite, TRACS, and EIV.

Processes annual and interim income recertifications for HUD, LIHTC, and Project-Based Section 8 residents. Verifies income, assets, household composition, rent calculations, and compliance documentation; maintains resident files, waitlists, logs, and audit-ready records. Communicates requirements and deadlines to residents, coordinates appointments, supports inspections and audits, and assists with leasing, resident relations, move-ins, move-outs, and property marketing.