Teams at Red Wing Shoe Company

Provides in-store and mobile sales support by guiding customers through footwear fittings, recommending accessories, generating industrial sales leads, meeting sales goals, maintaining store presentation, and assisting with mobile truck service. Responsibilities also include product learning, footwear exchanges, stock preparation, warehouse loading and unloading, housekeeping, safety compliance, and customer relationship building.

Leads, coaches, and develops regional and enterprise inside sales representatives to achieve revenue, pipeline, and performance goals. Drives account-based selling strategies, monitors pipeline health, analyzes sales data, and improves conversion and productivity. Partners with field sales, Revenue Operations, Marketing, Customer Experience, Product, and Finance. Supports hiring, onboarding, training, performance reviews, forecasting, and continuous improvement while providing feedback to inform go-to-market strategy.

Leads a team of six Business Account Coordinators supporting B2B customers and retail partners. Responsibilities include coaching and developing staff, overseeing daily operations, resolving escalated customer concerns, monitoring performance, partnering cross-functionally, and implementing process improvements to enhance service quality and customer satisfaction. The role also establishes priorities, aligns team objectives with organizational goals, and promotes accountability and continuous improvement.