Red Wing Shoe Company Benefits Overview

Manage European customer and agent relationships while overseeing end-to-end order fulfillment, including order processing, inventory, backorders, warehousing, transportation, and delivery communications. Handle B2C inquiries, complaints, orders, and tracking; support sales, retail stores, marketing, and demand planning; monitor inventory and promote alternatives. The role also coordinates logistics partners, supports e-commerce operations, and trains temporary peak-season staff.

Leads a team of six Business Account Coordinators supporting B2B customers and retail partners. Responsibilities include coaching and developing staff, overseeing daily operations, resolving escalated customer concerns, monitoring performance, partnering cross-functionally, and implementing process improvements to enhance service quality and customer satisfaction. The role also establishes priorities, aligns team objectives with organizational goals, and promotes accountability and continuous improvement.

Part-time retail role promoting Red Wing footwear through the Ultimate Fit Experience. Sell products, generate industrial sales leads, meet daily sales goals, maintain store and mobile truck presentation, assist Mobile Sales Representative with truck runs, fittings, loading/unloading stock, and perform physical tasks and housekeeping.