Teams at Red Points

Manage a portfolio of Enterprise and Mid-Market clients (French-speaking prioritized) to maximize product value, drive adoption, retain and grow revenue, run regular meetings and QBRs, identify KPI improvements, and coordinate cross-functional teams to improve customer outcomes and advocacy.

Drive outbound prospecting to generate and qualify leads for Account Executives. Educate prospects on Red Points' anti-piracy and anti-counterfeit solutions, manage your pipeline in Salesforce, conduct high-level conversations with senior executives, and collaborate with sales leadership to build target account lists and progress deals to meetings.

Manage and operate Kubernetes/EKS clusters, develop Helm charts and Terraform modules, implement observability with Prometheus/Thanos, Grafana, and Loki, automate via scripting (shell/Python), and apply DevOps best practices for infrastructure monitoring and reliability.