Red Points Benefits Overview

Manage and operate Kubernetes/EKS clusters, develop Helm charts and Terraform modules, implement observability with Prometheus/Thanos, Grafana, and Loki, automate via scripting (shell/Python), and apply DevOps best practices for infrastructure monitoring and reliability.

Manage a portfolio of Enterprise and Mid-Market clients to maximize product value, drive adoption, retain and grow revenue, run regular reviews, collaborate cross-functionally, and identify KPI improvements to achieve customer business goals.

Lead and grow strategic partner relationships, manage the Revenue Recovery Program operations, support new partner acquisition, negotiate commercial agreements, and coordinate cross-functional teams to drive partner engagement and ARR growth.