Recharge
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As the Product Lead for Growth at Recharge, you'll drive user acquisition, retention, and product adoption across the customer journey. You'll develop and execute growth strategies, prioritize growth opportunities using data insights, and lead A/B testing efforts. Collaborating with various teams, you'll optimize the user experience and monitor product performance metrics to inform decisions. Your role includes leading a growth-focused roadmap and mentoring other product managers.
As an Account Executive, you will drive growth for Recharge by conducting market research, managing the sales cycle, and delivering product demonstrations. Your role involves identifying new account opportunities and utilizing Salesforce to document your progress while exceeding sales metrics.
As an Associate Technical Support Engineer, you will provide world-class support to ecommerce merchants, troubleshooting issues via email, live chat, and phone. You need to utilize your technical skills and customer service expertise to ensure a seamless experience for customers. Responsibilities include onboarding new clients, identifying recurring issues, and contributing to documentation improvements.
The Customer Success Manager will develop and maintain relationships with key stakeholders in a portfolio of merchants, providing consultative guidance and product expertise to drive business results through the adoption of Recharge features. This role involves advocating for merchants' needs and resolving issues swiftly to enhance their experience with the subscription platform.
As an Account Executive, you will drive growth by identifying, targeting, and closing new business opportunities. Responsibilities include conducting market research, leading product demos, managing the full sales cycle, and building long-term customer relationships while exceeding metrics and quotas.