Provide technical support to merchants via live chat, email and occasional calls. Troubleshoot issues, identify patterns, escalate bugs, contribute documentation, use support tools and analytics, and collaborate to meet team goals.

Lead backend development for subscription services, building and maintaining distributed, cloud-native systems (subscriptions, orders, discounts, shipping, taxes). Drive design, code reviews, iterative delivery, cross-team collaboration, and platform integrations (Shopify, payment processors). Mentor engineers, improve standards, and ensure scalable, reliable systems.

The Senior Customer Success Manager at Recharge will manage top-tier merchant relationships, providing strategic guidance and product expertise to drive subscription growth and ensure business goals are met.

The Customer Success Manager will manage 40-60 growth-stage merchants, focusing on retention, proactive risk management, and aligning merchant goals with measurable outcomes, while collaborating closely with Sales and leveraging data tools.

Develop and maintain high-performance, scalable full-stack products for merchant storefront experiences. Engage in rapid iterative design and development, conduct code reviews, and ensure adherence to engineering standards.

The Business Development Representative drives sales by generating leads, booking demos, and transitioning prospects to the sales team while managing a pipeline.

The Senior Product Marketing Manager will develop go-to-market strategies, position products, and drive adoption of Recharge's capabilities while collaborating with various teams and leveraging customer insights.

As a Technical Support Engineer, you'll support customers via chat and email, troubleshoot issues, and document processes. You'll also identify trends and collaborate with teammates to improve customer experiences.

As a Senior Solutions Engineer, lead complex post-sales engagements, diagnose customer needs, and design scalable solutions using Recharge and Shopify APIs.

As a Product Manager, you will lead product discovery and delivery, own product decisions, work with senior leaders, and direct early adoption strategies for new product initiatives.

The Product Owner will manage product execution, collaborate with teams, analyze customer feedback, and assist in experimentation to improve product offerings.