Teams at The Raymond Corporation

Manages accounts receivable invoicing and collections, including contacting customers about overdue payments, resolving discrepancies, reconciling accounts, researching unidentified receipts, and maintaining accurate financial records. Provides customer service, collaborates with sales, service, and operations teams, supports audits, documents collection activity, and escalates complex disputes. The role requires strong organization, analytical ability, attention to detail, and adaptability in a high-volume office environment.

Coordinates the complete sales order lifecycle from receipt through delivery, including purchase orders, invoicing, transportation, installation scheduling, costing, and commission support. Provides administrative support to sales representatives, maintains accurate order entries, communicates with customers, resolves billing and order issues, and coordinates across Sales, Accounting, Service, Purchasing, Operations, and vendors.

Develops 2D CAD layouts and detailed drawing packages for material handling and warehouse automation systems. Interprets engineering concepts and markups, maintains drawing accuracy and revision control, supports sales with concept layouts, and coordinates construction and installation drawings with engineering, sales, and project teams. Updates drawings based on field feedback and project changes.