Teams at RateHawk

Provide rapid incident resolution for retail and corporate clients via CRM, advise on bookings and products, communicate with suppliers/hotels/clients by email and phone, and use internal databases and systems to resolve issues efficiently.

Lead end-to-end loyalty program strategy and execution to boost partner retention, booking frequency, and share-of-wallet. Design tiering, rewards, and incentives; analyze partner behavior and program ROI; automate reporting; collaborate with Product, Analytics, and Commercial teams; run experiments and optimize investment and segmentation to maximize lifetime value.

Drive B2B sales for RateHawk in Singapore from Metro Manila: acquire and onboard partners, negotiate API deals and commercial terms, manage accounts until first purchase, ensure compliance and payment flow, perform market analysis, and deliver regular reporting.