Teams at RateHawk

Manage and grow B2B travel partners across Lombardy, expanding territory presence, developing accounts, supporting system training, presenting products, resolving incidents, monitoring payments, analyzing market conditions, and reporting through CRM systems. The role also involves developing API partnerships, collaborating with sales, and traveling 40–50% for client meetings and industry events.

Manage and grow relationships with travel-industry B2B partners across Uzbekistan. Responsibilities include increasing partner sales, identifying business opportunities, onboarding and training clients, providing product support, promoting the brand, resolving incidents, overseeing payment accuracy, and maintaining CRM reporting.

Support B2B travel partners in Spanish and English by handling calls, tickets, escalations, booking changes, relocations, and case updates. Document interactions in the CRM, coordinate with internal teams, manage partner expectations, and proactively resolve or prevent issues. The role requires calm, empathetic communication, multitasking, strong problem-solving, and fluency in Spanish and English. Travel-industry experience is preferred, and the position is fully remote.