Teams at Raptor Technologies

Leads customer-facing software implementation projects and manages a team of consulting professionals. Responsibilities include translating organizational goals into team objectives, overseeing project delivery, establishing processes and KPIs, coaching employees, conducting performance reviews, resolving conflicts, and supporting hiring and workforce decisions. The role also contributes to departmental initiatives that improve the customer journey and requires experience with high-volume project delivery, Salesforce, software implementations, and advanced Microsoft Excel.

Generates sales leads and builds pipeline through high-volume outbound calling, email, inbound inquiries, and online chat. Qualifies prospects, schedules appointments, presents high-level solution overviews, collaborates with marketing and sales, attends customer meetings, and reports performance updates to sales leadership. This entry-level role provides training and a growth path into software sales.