Teams at Raptor Technologies

Manage end-to-end billing for new deals, renewals, and amendments; validate contracts, pricing, and billing schedules; generate accurate invoices; reconcile data; resolve customer and internal billing inquiries; collaborate with Sales, Customer Success, Contracts, and Finance; improve workflows; support ERP and CRM enhancements; and prepare for global, multi-currency billing operations.

Leads FP&A and revenue operations analytics for a SaaS business, including financial modeling, forecasting, KPI reporting, dashboards, data normalization, systems integration, acquisition integration, and strategic insights. The role partners across the organization to improve financial data infrastructure, automate reporting, optimize Adaptive Insights, and support executive, board, investor, and banking decisions.

Build and lead Raptor’s Deal Desk function, establishing scalable policies, approval workflows, service levels, and playbooks for complex SaaS transactions. Review pricing, discounts, contracts, renewals, amendments, billing, and commercial exceptions while coordinating Sales, Finance, Legal, Revenue, Customer Success, and Business Systems. Own Deal Desk workflows in RevCloud and Salesforce, improve quote-to-cash processes, protect data integrity, support procurement escalations, and drive automation and cross-functional accountability.