Teams at Rapid Response Monitoring

Develop new commercial clients and grow sales of alarm, CCTV, fire alarm, and technology-based services. Conduct site visits, assess client needs, recommend solutions, demonstrate products, prepare proposals, process contracts, and serve as the primary client contact. Maintain relationships with new and existing customers while ensuring account satisfaction and growth.

Supports recruitment coordination, candidate assessments, documentation, recruiting events, candidate experience improvements, and hiring-process projects. Maintains candidate notes, performs administrative tasks, and collaborates with hiring teams in a fast-paced office environment. Requires availability for at least 20 hours weekly across three days, between 7:00 a.m. and 7:00 p.m.

Provides first-level IT help desk support for hardware and software issues in a 24x7 environment. Responsibilities include troubleshooting, documenting tickets and resolutions, escalating issues to Tier 2 support, supporting multiple systems, and improving IT support procedures. Preferred experience includes PowerShell, Linux servers, Active Directory, Office 365 administration, alarm systems, and CompTIA A+ certification.