Teams at Range USA

Supports IT project delivery by maintaining project plans, schedules, milestones, documentation, dashboards, risks, and status reports in Asana. Coordinates meetings, stakeholders, handoffs, vendors, and project closeout activities. Leads smaller, lower-risk projects with guidance from the IT Delivery Manager, translates technical updates for nontechnical audiences, tracks requirements and scope changes, and escalates issues or delays. The role also recommends improvements to project templates, processes, and workflows.

Audits firearms classes and private lessons, provides instructor feedback and support, maintains training calendars and portal assignments, assists with help desk and store communications, conducts ARSO training and recertifications, enforces education standards, and reviews scheduled hours for compliance.

Leads IT infrastructure operations across 50+ retail locations and the corporate support center. Manages networking, AWS cloud services, Microsoft 365, endpoint and server infrastructure, security operations, POS systems, vendors, budgets, policies, and modernization initiatives. Oversees IT personnel, store buildouts, incident and change management, compliance, documentation, and cross-functional technology strategy.