Ramp Benefits Overview

Own operational health and customer feedback for Ramp Travel, using analytics and stakeholder input to improve booking, policy, expense, and support workflows. Partner with Product, Engineering, Design, Data, customer teams, and travel vendors to shape requirements, roadmap priorities, launches, issue resolution, and scalable operating systems. Automate processes and ship product or tooling improvements using AI and low-code tools.

Leads and scales Ramp’s Enterprise Sales Development function. Manages, coaches, hires, and develops SDRs responsible for outbound prospecting and pipeline generation across strategic enterprise accounts. Builds team structures, playbooks, processes, and career plans; monitors quota and performance metrics; coaches complex enterprise prospecting; partners with Sales, Marketing, Product, and executives; forecasts pipeline; and improves operational efficiency and conversion.

Leads Ramp’s SMB Sales Development Representative team, owning outbound prospecting, pipeline generation, quota performance, hiring, onboarding, coaching, and career development. Builds team strategy, playbooks, operating rhythms, and training programs while partnering with Sales, Marketing, Product, and leadership. Uses performance data, AI tools, and automation to improve prospecting efficiency, team output, forecasting, and process quality.