Teams at Rakuten Kobo

Provide front-line triage and troubleshooting for eBook and audiobook issues, identify EPUB HTML/CSS problems, collect and analyze recurring issues, maintain documentation, assist testing and publisher support, and contribute to ad-hoc projects under Business Operations Analyst guidance.

The role involves leading software engineering teams to improve Kobo's eReader software, providing mentorship, technical leadership, and enhancing team processes.

The Global Product Compliance Analyst will manage compliance issues regarding products and logistics, evaluate legislative impacts, and improve compliance processes.