Teams at Rakuten Group, Inc.

Lead internal communications for Rakuten Rewards, partnering with executives and HR to translate strategy into employee-facing messaging. Build listening systems, measure comprehension, run All Hands and leadership programs, manage channels and content, and coach leaders on consistent, data-informed communications to drive employee understanding and engagement.

Lead HR data governance and a team responsible for Workday employee data integrity. Set standards, run audits, resolve complex multi-entity data issues, support cyclical programs (comp/performances), and drive automation/AI initiatives while partnering cross-functionally with HRIS, Payroll, Finance, Legal, and internal audit.

Manage a small Workday reporting team while delivering hands-on reporting solutions. Consult with HR stakeholders, build scalable Workday reports (including Prism, Discovery Boards, Worksheets), ensure data quality and governance, support rollout of a people analytics platform, and drive self-service adoption and continuous improvement.