Railpen Benefits Overview

Test controls across Member Services, assess their effectiveness, produce assurance reports and management information, analyze data to identify risks and trends, and support governance and continuous improvement. The role collaborates with Risk, Compliance, Internal Audit, and business stakeholders to strengthen processes, implement controls, and communicate findings and recommendations.

Supports business requirements gathering, process mapping, data analysis, stakeholder coordination, project documentation, governance, and testing preparation across change initiatives. The role works with business analysts, project managers, stakeholders, and technical teams to identify improvements and communicate decisions. It is designed for an early-career professional developing Business Analysis capability through coaching, practical experience, and ownership of lower-complexity analysis activities.

Leads the Project Management capability across Change & Transformation by managing, coaching, and developing Project Managers. Owns project management standards, methodologies, frameworks, development pathways, and AI-enabled practices. Builds a professional community, supports resource deployment and succession planning, drives consistent governance, and uses performance insights to improve delivery practice. The role influences stakeholders across a matrix organisation and strengthens project management capability rather than directly delivering individual projects.