Radar (goradar.com)

HQ
New York
68 Total Employees
Year Founded: 2013

Radar (goradar.com) Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers supplemental life insurance

Offers life insurance

Offers company equity

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers generous parental leave

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid sick days

Provides paid holidays

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Offers a remote work program

Provides free snacks and drinks

4 Days AgoSaved
In-Office
New York, NY, USA
Computer Vision
Leads a field-focused customer experience team supporting retail technology implementation, adoption, optimization, and customer relationships. Develops implementation plans, success metrics, configuration guides, and operational best practices; coordinates with Product, Engineering, Solutions, and implementation teams; leads customer meetings and process improvement initiatives; monitors deployment performance; and translates customer feedback into product and engineering enhancements.
12 Days AgoSaved
In-Office
3 Locations
Computer Vision
Own end-to-end reliability for RADAR’s retail data infrastructure. Responsibilities include incident management, high-severity incident command, 24/7 NOC operations, observability pipelines, SLI/SLO definition, alerting, release engineering, postmortems, runbooks, on-call rotations, and reliability reporting. The role also mentors NOC analysts, improves incident response processes, and develops long-term roadmaps for automation and observability.
One Month AgoSaved
In-Office
New York, NY, USA
Computer Vision
Provides technical support for retail store deployments, serving external customers and internal stakeholders. Troubleshoots issues with cross-functional IT and Engineering teams, manages service desk requests, performs root cause analysis, escalates incidents, and communicates technical information clearly. Develops SQL queries and automation scripts to improve productivity and SLA adherence. Supports process improvements, monitors customer issues, and participates in an on-call rotation.