Teams at Questronix

Provide Level 1 operational support for enterprise IT infrastructure, monitor systems, troubleshoot incidents, and manage service requests in a 24/7 environment.

Provide technical support for Freshservice, manage system uptime, troubleshoot platform issues, assist with configurations, and maintain user training and documentation.

Design, develop, and maintain secure RESTful APIs using Node.js/Express. Implement and manage APIs in IBM API Connect, optimize MySQL schemas and queries, deploy and monitor services in AWS, and collaborate with teams to ensure documentation, security, scalability, and production readiness.