Teams at Questeq

Provides on-site IT support for a school district, including computer setup, workstation imaging, software installation, hardware and mobile device troubleshooting, patching, security updates, BIOS and driver maintenance, Active Directory administration, and help desk ticket resolution. Supports desktops, laptops, printers, and other technologies while documenting changes, managing priorities, and assisting customers in person and by phone.

Provides on-site desktop and help desk support for a school district, including computer imaging, software installation, hardware upgrades, troubleshooting, ticket resolution, workstation maintenance, patch deployment, security updates, Active Directory administration, and mobile device support. The role also maintains standardized desktop images, documents technical changes, supports users, and manages multiple priorities.

Administers and supports a school district’s multi-site network, servers, virtualized environments, Active Directory, backups, connectivity, security appliances, and hosted applications. Performs monitoring, failover planning, infrastructure troubleshooting, hardware and software rollouts, and third-tier support while coordinating with network operations and vendors.