Questel Benefits Overview

Supports translation project operations from order processing through final delivery. Responsibilities include launching projects, preparing files, coordinating translators and vendors, monitoring progress, conducting quality assurance checks, maintaining records, managing project resources, routing inbox requests, and ensuring client specifications are met. The role also assists with rush requests, feasibility reviews, special projects, and operational tasks while maintaining accuracy and professional communication.

Coordinates translation projects from acceptance through delivery, including scheduling, vendor and resource assignment, status tracking, purchase orders, quality feedback, reporting, glossary maintenance, issue escalation, and cross-functional communication. Ensures deadlines, profitability, accuracy, client expectations, and resource availability are maintained while supporting project managers, vendors, linguists, accounting, and development teams.

Generates qualified sales opportunities for Questel’s Patent Business Unit across the DACH region. Responsibilities include prospecting law firms, executing multichannel outbound campaigns, engaging decision-makers, qualifying prospects, scheduling sales meetings, maintaining Salesforce data, collaborating with Sales and Marketing, and meeting activity and pipeline KPIs.