Teams at Quest Alliance

Provide first-line support for web and mobile platforms (MyQuest, QUESTApp, MQOPS), manage user accounts and platform administration, perform UAT and collaborate with Product/QA to resolve issues, prepare documentation and reports, deliver trainings, and provide occasional field support at partner locations.

Provide first-line support for MyQuest/QUESTApp/MQOPS and other digital platforms: troubleshoot issues, manage user accounts, perform UAT, maintain documentation, deliver trainings, coordinate with Product/QA/Engineering, and support field implementations.

The Product Manager - Operations ensures effective product delivery, manages release planning, product quality, and cross-team coordination, while enabling adoption and support for operations.