Lead customer support for healthcare SaaS solutions, addressing technical inquiries, facilitating resolutions, and improving helpdesk procedures while ensuring customer satisfaction.

Lead Site Reliability Engineer responsible for designing resilient systems, managing performance monitoring, defining SLIs/SLOs, and leading incident responses. Collaborate with teams for reliability improvements in cloud-based applications.

The QA Specialist ensures software reliability by designing and executing tests, tracking defects, collaborating with developers, and improving QA processes.