Qualifacts Systems
Qualifacts Systems Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers accidental death & dismemberment insurance
Offers disability insurance
Offers supplemental life insurance
Offers dental insurance
Offers health insurance
Offers mental health benefits
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers Health Savings Account (HSA)
Provides family medical leave
Offers generous parental leave
Offers performance bonuses
Offers employee discounts
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid holidays
Provides military leave
Offers paid volunteer time
Provides bereavement leave
Company Culture
Offers a remote work program
Provides free snacks and drinks
Offers legal assistance
Offers travel concierge services
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Seeking a Manager for DevOps to oversee team and systems, ensuring efficient operations within an inclusive work environment.
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Lead and execute manual and some automated QA for complex behavioral-health SaaS: create test strategies, plans, and cases; perform functional/regression/integration/system/performance/API/database testing; track defects; collaborate with development/product/DevOps; mentor QA engineers; drive QA process improvements and release quality sign-off.
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Provide front-line technical support for behavioral-health EHR SaaS customers across cases, phone, and live chat. Troubleshoot and resolve low-to-moderate complexity issues, document interactions, meet SLA/SLO and CSAT targets, reduce escalations, collaborate with peers and escalate appropriately while maintaining case hygiene.
