Teams at QBE LLC

Architects and maintains enterprise MECM/SCCM infrastructure across distributed networks; leads OS and third-party patching, vulnerability remediation, software packaging, deployment, and Windows imaging. Develops PowerShell automation, SQL queries, SSRS reports, and CMPivot queries for endpoint compliance and health reporting. Provides Tier 3 escalation support, technical documentation, standard operating procedures, and mentorship to junior administrators while supporting stringent DoD security and compliance requirements.

Administers and architects virtual desktop infrastructure, including virtual machines, desktop templates, host pools, hypervisors, server hardware, capacity, monitoring, backups, disaster recovery, security, patching, and upgrades. Troubleshoots complex desktop, application, connectivity, and performance issues while maintaining VDI availability and security. Requires at least five years of VDI administration experience, relevant technical education or equivalent experience, and an active Secret clearance with eligibility for TS/SCI.

Administer IBM Apptio Costing, Planning, and Cloudability SaaS environments as the TBM and FinOps subject matter expert. Develop cost models, allocation methodologies, showback and chargeback reporting, dashboards, data integrations, and operational processes. Reconcile financial and cloud usage data, support implementation and continuous improvement, and collaborate with finance, cloud engineering, application, program, executive, federal, and defense stakeholders.