Teams at Puzzel

Lead product design for Case Management and Web Engage within a product trio. Use data and instrumentation to define success metrics, translate analytics into design decisions, collaborate closely with engineers and an AI team to build trustworthy AI features, run discovery and usability research, contribute to design system and strategy, and drive measurable business outcomes.

Support product marketing by developing go-to-market plans, building product knowledge, crafting messaging and positioning, enabling sales with content and tools, conducting competitive research, and using analytics to drive product adoption and growth.

Sell Puzzel's cloud contact-centre SaaS to Dutch SMEs (30+ seats). Manage full sales cycle from prospecting to close, run demos, own portfolio P&L, use Salesforce/Outreach, self-generate pipeline, and target verticals like finance, utilities and telecom.