Teams at PureFacts Financial Solutions

The AR & Billings Specialist manages billing accuracy, revenue processes, and accounts receivable operations, ensuring compliance and supporting financial reporting.

Designs and maintains scalable test automation frameworks using Java, Python, and Playwright. Performs functional, API, integration, database, migration, performance, security, and accessibility testing. Validates Snowflake data, ETL processes, transactions, and business rules with complex SQL. Integrates tests into CI/CD pipelines and uses generative AI tools to improve testing productivity and coverage. Establishes AI testing governance, analyzes defects, mentors junior engineers, and drives quality engineering improvements.

Lead and develop a Customer Support team for PureFacts Compensation Applications, manage daily support operations and escalations, monitor SLAs and metrics, coordinate operational readiness and onboarding, drive process improvements, and partner with Product, Engineering, DevOps, and Customer Success to ensure timely, high-quality customer support.