Teams at PURE Insurance

Leads execution across a digital technology portfolio, translating strategy into delivery plans and coordinating Product, Engineering, QA, Architecture, Data, Salesforce, Security, Infrastructure, vendors, and distributed teams. Oversees software development efforts, manages scope, risks, dependencies, capacity, and tradeoffs, and provides portfolio visibility to leadership. The role also requires technical depth in cloud architecture, APIs, integrations, SDLC, mobile technologies, and modern application development, while coaching teams and improving delivery practices.

Leads strategic development and lifecycle management of personal property insurance products, including product innovation, roadmap planning, pricing and risk-selection collaboration, partnerships, market research, and cross-functional delivery. Defines technology requirements, improves member and broker experiences, manages analysts, mentors product teams, and represents the organization as an insurance product subject-matter expert.

Respond to member inquiries by phone, email, text, and live chat. Provide accurate assistance with billing, policy changes, renewals, and the online portal. Manage multiple applications and competing priorities while applying critical thinking and clear communication to resolve issues. The role includes paid onboarding, a hybrid schedule, occasional Saturdays and holidays, and potential overtime and performance bonuses.