Teams at Purdicom

Manage and develop NetSuite CRM: write and maintain SuiteScripts, build and modify reports and workflows, perform data migrations/imports/exports, maintain system data (products, customers, classes), support integrations, and produce Excel reports while documenting work and meeting deadlines.

Supports Account Managers by handling customer emails and calls, providing order ETAs, entering and validating sales orders in the CRM, preparing quotes, coordinating with customers, suppliers, supply chain, manufacturers, and warehouse teams, and maintaining accurate order data. The role also involves product training, customer meetings, problem-solving, and administrative support in a hybrid, semi-rural environment.