Jobs at Pump.co

Supports business customers through email, phone, chat, Slack, and in-app channels; diagnoses complex issues, coordinates escalations with engineering and product teams, documents solutions, manages product feedback, communicates updates, and helps improve customer satisfaction. The role requires strong communication, critical thinking, cross-functional collaboration, product expertise, and flexibility to work evenings and weekends.

As an Account Executive, you'll partner with teams to drive growth, engage customers on solutions, and ensure alignment with product updates.

Serve as the companys first in-house counsel handling litigation and ADR, resolve business disputes, draft and negotiate commercial contracts, advise on payments-related regulatory and compliance matters, manage outside counsel, and build legal processes and corporate governance.

Design and build scalable, user-centered web product features. Conduct user research and data analysis, collaborate with UX/UI and engineering, implement and test features, participate in code reviews, and maintain design and code quality to deliver intuitive, high-performance experiences.

The Engineering Manager will lead a growing team, manage architecture and development, mentor engineers, and align engineering with business goals.

As a Backend Engineer, you'll design, build, and maintain backend services, collaborate with teams across the stack, and contribute to product feature development.

The Brand Designer will create visual and motion assets for various digital platforms and collaborate on brand evolution and marketing strategies.

Build and own AWS infrastructure and developer tooling, maintain stable environments, collaborate cross-functionally, define technical roadmap, and invent and maintain development processes and workflows.