Teams at PT Solutions

Supervise daily front office operations for a physical therapy clinic, including staffing, scheduling, labor management, referral monitoring, KPI tracking, customer service coaching, and collaboration with insurance, authorization, reimbursement, and billing teams. Support hiring, employee development, clinic volume, and performance against budgeted metrics while maintaining a positive patient-facing environment.

Supervises daily front office operations for a physical therapy clinic, including staff performance, scheduling, labor management, referral tracking, customer service, hiring support, KPI monitoring, and coordination with insurance, authorization, reimbursement, and billing teams. The role coaches front office staff, manages PTO requests, supports clinic volume and budget metrics, and helps maintain an effective patient-facing environment.

Supports enterprise security operations through monitoring, investigation, incident response, vulnerability management, control validation, identity and cloud security, risk assessments, and audit evidence collection. The role analyzes security telemetry, coordinates containment and remediation, improves security processes and automation, supports awareness activities, documents investigations, and communicates risks to technical and business stakeholders. It also provides guidance to team members and participates in after-hours incident escalation when needed.